How To

How to delete your Sprint account

About Sprint

Sprint is the fourth-largest mobile network operator in the United States. It was founded in 1986 by Cleyson Brown and Jacob Brown. Predecessors include SPC, GTE Sprint, US Sprint, Embarq, and Nextel Communications. The headquarters are based in Overland Park, KS. They currently serve 54 million customers, with service areas being in the United States, Puerto Rico, and the United States Virgin Islands. The Executive Chairman is Marcelo Claure. The Chief Executive Officer is Michel Combes. Sprint also owns several subsidiaries, including Boost Mobile, Virgin Mobile USA, and Open Mobile. SoftBank Group Corp owns 84% of Sprint Corporation. Sprint currently has over 4,500 brick and mortar retail stores across the United States.

Sprint offers three unlimited wireless plans. The Unlimited Basic plan includes unlimited talk, text, and 5GB of 4G LTE data, 500MB LTE of mobile hotspot, DVD-quality video streaming (480p), text and data in more than 200 worldwide destinations, and a Hulu subscription. It is $60 per month. Unlimited Plus is $70 per month and includes unlimited talk, text, and 10GB of data, text and data in more than 200 worldwide destinations, 50GB LTE of mobile hotspots, HD video streaming (1080p), as well as Hulu and Tidal subscriptions. Unlimited Premium is $80 per month and includes unlimited talk, text, and data, along with text and data in more than 200 worldwide destinations. It also includes full HD video streaming, 100GB LTE of mobile hotspot, and subscriptions to Amazon Prime, Hulu, Tidal, and Lookout. You can add up to four additional lines and receive discounts on those lines.

If you would like to cancel Sprint, we can assist you with doing so. Our cancellation guide includes cancellation details on how to contact Sprint directly. The guide also includes information regarding what pieces of information are needed when contacting Sprint. Please continue reading this page for more information.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
Account holder name
Account phone number
Account PIN
The Answer to the Security Question setup on your account
Address 1
Address 2
ZIP/Postal Code

How to Cancel Sprint by Phone (Live Agent)

Step 1. Contact the business at 1-800-877-4646
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Ask the representative if you will be charged again
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given