How To

How to cancel your Hello Fresh account

About Hello Fresh

Hello Fresh is a meal-kit delivery service. On this page, you will find 2 guides that will show you how to cancel your Hello Fresh subscription.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation

How to Cancel Hello Fresh by Login

Step 1. Navigate your internet browser to https://www.hellofresh.com/
Step 2. You’ll need to login with username or email, and password
Step 3. Click on your name in the upper right corner
Step 4. Select “My account”
Step 5. By scrolling down, find “Status”
Step 6. Click on “Cancel my plan”
Step 7. Fill out the page with your information where it requested to do so and read carefully to make sure you finalize your cancellation correctly.
Step 8. Retain the confirmation information you’re given

How to Cancel Hello Fresh by Phone (Live Agent)

Step 1. Contact the business at 646-846-3663
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Ask for a verbal confirmation code or email as proof of your cancellation
Step 5. Retain the confirmation information you’re given