How To

How to cancel your Birchbox account

About Birchbox

Birchbox is a subscription service that offers beauty and makeup products. Here are 2 guides to help you find out how to cancel Birchbox.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
E-mail Address on account
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Country (if outside USA)

How to Cancel Birchbox by Phone (Live Agent)

Step 1. Contact the business at 1-(877) 487-7272
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Ask the representative if you will be charged again
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given

How to Cancel Birchbox by Web Chat

Step 1. Navigate your internet browser to https://support.birchbox.com/hc/en-us#
Step 2. Click on “web chat” in the bottom right corner of the screen
Step 3. Provide the agent with your account info
Step 4. Advise the representative that you want to cancel your account
Step 5. Ask the representative if you will be charged again
Step 6. Ask for a verbal confirmation code or email as proof of your cancellation
Step 7. Retain the confirmation information you’re given