Nigeria

What To Know About MTN Contracts, How To Apply and Check Your Application Status

Since 1994, MTN has been in the business of providing good network service for its users. Originally starting off operations in South Africa, the company has grown to become the largest network provider in Africa and the ninth largest network provider globally with about 273.44 million subscribers. But despite being the largest in South Africa, MTN is not relenting when it comes to providing optimum service for their millions of users, which has contributed to why the network keeps growing. One of the ways MTN provides reasonable customer satisfaction is through MTN Contracts. As an MTN user, to get the best of your network provider, you should take advantage of the contracts they offer.

What Are MTN Contracts?

MTN Contracts are offers that help you stay connected to the internet, family, and friends at a very minimal cost. The different variety of contracts that MTN offers come at different prices to suit the budget and need of any kind of user. Before choosing a contract, it is important that you have a detailed idea of all MTN contracts so that you can be sure of choosing a contract that suits your need.

While some contracts may be cheaper, the more expensive ones come with better offers. But if your budget and need favor the cheaper contracts, then you should absolutely go for it.

What Are The Requirements For Applying For An MTN Contract?

Just like with other network providers like Telkom, not all users are eligible to apply for MTN Contracts because of the requirements. So before considering it, you should first identify whether or not you are eligible.

Below are the requirements you need to apply for MTN contracts:

  1. A valid means of identification i.e. an ID
  2. Proof of residence (like levy statement or electricity bill)
  3. Proof of income
  4. Three months’ bank statements

You will have to take these documents with you to an MTN outlet to apply for a contract. However, as a result of the COVID-19 pandemic, and the social distancing and stay-at-home orders, MTN made it possible for customers to subscribe to a new contract online.

How To Apply For MTN Contracts Online

You can buy a device and purchase MTN contracts from the comfort of your home. Although this service was made possible as a result of COVID-19 government protocols, it is still very much available now that some measures have been relaxed. To purchase an MTN contract online, follow the steps below:

  • Visit the MTN ‘Made for Me’ portal.
  • If you need a device, select a device and you will be directed to a page to select a SIM offer.
  • If you do not need a device, tap on SIM only and select an offer.
  • Click on the yellow ‘Continue’ button.
  • Go through the subscription breakdown.
  • Select the kind of contract you want – whether an upgrade, a new contract, or another contract.
  • Click on Apply Now.
  • A form will be displayed on your screen for you to provide your name, number, email address, and South African ID number.
  • Tick the box provided for you to agree with the terms and conditions.

After you have completed the online application process, you will be contacted by a customer service agent. Follow the instructions that will be given to you to complete the application.

Types of MTN Contracts and Their Plans

There is a wide variety of Contracts to choose from on MTN. These contracts allow you to stay connected to the world while limiting how much you spend on call minutes and data.

1. MTN Home WiFi

According to MTN, this data contract makes your home a digital playground since you can enjoy fast and reliable access to the internet from the comfort of your home. Here are the things you stand to benefit from this contract:

  • Fast and reliable network connection.
  • Easy installation.
  • Wide network coverage.
  • You can connect your tablets, laptops, phones, gaming consoles, and any WiFi-enabled device.

The different plans in this offer include:

  • MTN Made For Home 75GB: Users can enjoy 75GB Anytime Data and 75GB Night Express.
  • MTN Made for Home 110GB: Users can enjoy 110GB Anytime Data and 110GB Night Express.
  • MTN Made For Home 200GB: Users can enjoy 200GB Anytime Data and 200GB Night Express.

2. My Data

This contract is for mobile phone users. The data can also be used on any WiFi-enabled device like your phones, tablets, and laptops. The offers in this category include:

  • My MTNChoice 500MB: 500MB Anytime and Night Express
  • My MTNChoice 1GB: 1GB Anytime and Night Express
  • My MTNChoice 2GB: 2GB Anytime and Night Express
  • My MTNChoice 3GB: 3GB Anytime and Night Express
  • My MTNChoice 5GB: 5GB Anytime and Night Express
  • My MTNChoice 10GB: 10GB Anytime and Night Express
  • My MTNChoice 20GB: 20GB Anytime and Night Express

3. MTN Made For Me

This MTN data and minutes contract helps you stay connected to friends and family through calls. It also comes with data for you to stream your favorite movies and music, chat with friends on social media, and surf the net. The deals in this category include the following:

MTN Made for Me – XSmall

  • 50 Anytime Minutes
  • 50 SMS
  • 500MB Anytime Data and 500MB Night Express
  • 2GB MTN Entertainment Pass

MTN Made for Me – Small

  • 100 Anytime Minutes
  • 100 SMS
  • 1GB Anytime Data and 1GB Night Express
  • 3GB MTN Entertainment Pass

MTN Made for Me – Medium

  • 200 Anytime Minutes
  • 150 SMSs
  • 1.5GB Anytime Data and 1.5GB Night Express
  • 5GB MTN Entertainment Pass

MTN Made for Me – Large

  • 300 Anytime Minutes
  • 250 SMS
  • 2.5GB Anytime Data and 2.5GB Night Express
  • 5GB MTN Entertainment Pass

MTN Made for Me – XLarge

  • 500 Anytime Minutes
  • 400 SMS
  • 5.5GB Anytime Minutes and 5.5GB Night Express
  • 14GB MTN Entertainment Pass

4. My MTNChoice

This contract provides call minutes, data, and SMS, and here are the offers available for you to choose from:

My MTNChoice 25

  • 25 Anytime Minutes
  • 50 SMS
  • 50MB

My MTNChoice 50

  • 50 Anytime Minutes
  • 100 SMS
  • 100MB

My MTNChoice 100

  • 100 Anytime Minutes
  • 200 SMS
  • 300MB

My MTNChoice 200

  • 200 Anytime Minutes
  • 300 SMS
  • 300MB

My MTNChoice 350

  • 350 Anytime Minutes
  • 500 SMS
  • 500MB

My MTNChoice 500

  • 500 Anytime Minutes
  • 500 SMS
  • 500MB

My MTNChoice 1000

  • 1000 Anytime Minutes
  • 500 SMS
  • 1GB

5. My MTNChoice Flexi

This contract offers only call minutes. The offers in this category include:

  • My MTNChoice Flexi R30: 30 call minutes
  • My MTNChoice Flexi R60: 60 call minutes
  • My MTNChoice Flexi R120: 120 call minutes
  • My MTNChoice Flexi R220: 220 call minutes
  • My MTNChoice Flexi R350: 350 call minutes
  • My MTNChoice Flexi R500: 500 call minutes
  • My MTNChoice Flexi R750: 750 call minutes
  • My MTNChoice Flexi R1000: 1000 call minutes
  • My MTNChoice Flexi R1200: 1200 call minutes
  • My MTNChoice Flexi R1500: 1500 call minutes

6. MTN Sky

This contract gives you access to data, a VIP call desk, and a travel start discount. The offers in this category have a duration of 12 months and they include:

MTN Sky R999 PMx24

  • 30GB Data (15GB Anytime Data, 15GB Night Express)
  • Calls
  • SMS

MTN Sky VIP R1 499 PMx24

  • 50 GB Data (25GB Anytime Data, 25GB Night Express)
  • Calls
  • SMS

MTN Sky Black R1 999 PMx24

  • Uncapped Data
  • Calls
  • SMS

7. My MTNChoice+Flexi TopUp

This contract gives you call minutes only, and the offers include:

  • My MTNChoice Flexi R55: 55 call minutes
  • My MTNChoice Flexi R110: 110 call minutes

8. My MTN Sky TopUp

Offers in this contract contain call minutes, SMSs, and Data. While there is a known amount of data, calls, and SMS will depend on MTN fair use policies.

  • MTN Sky Lite TopUp: 3GB
  • MTN Sky Supreme TopUp: Uncapped (25GB)

For full details of all MTN contract deals, the phones you can purchase alongside a contract, and the price of all the contracts, visit the official MTN website.

Frequently Asked Questions (FAQs) About MTN Contracts 

1. When Can I Upgrade My MTN Contract?

To check if your contract is due for an upgrade, you can use to upgrade check tool or text Upgrade to 30630

2. When is a Contract Upgrade not Allowed?

Upgrading your contract may not be allowed for the following reasons:

  • A SIM swap or port on your number
  • Adding a number
  • Changing usage limits
  • Disconnecting, suspending, or reconnecting service
  • Changing your price plan
  • Change of ownership

3. How Long Does it take for an MTN Contract to be Approved?

It may take between 24 hours to one week to get your contract application approved.

4. How do I Track My Contract Application Status?

To track your MTN contract application status, you can simply call a customer care agent by dialing 135 on an MTN line.