How To

How to delete your WeightWatchers account

About Weight Watchers

WW International, formerly known as Weight Watchers International, is a global company headquartered in the United States of America. WW provides products and services that are focused on the development of healthy habits, including weight loss, weight maintenance, fitness, and a healthy mindset. WW was originally founded in 1963 in New York City by a homemaker named Jean Nidetch. WW headquarters are still located in New York City. As of 2018, the company provides services via three methods which include online coaching via mobile app and the company’s website, coaching delivered via the website or over the phone, and in-person meetings around the world. WW states their goal is to help participants lose weight by forming healthy habits, eating smarter, getting more exercise, and receiving support.

WW memberships are available in three plans. The digital-only plan which includes access to mobile and website-based tools is available for $12.92 per month. Workshop plans include all the digital tools as well as in-person workshops and weekly check-ins and guidance from coaches. These plans are available for $44.95 for a monthly plan, $28.60 per month for a 3-month plan, or $26.76 per month for a 12-month plan.  Personal coaching plans are available for $54.95 per month. All plans renew automatically each month. Monthly plans can be cancelled at any time, 3-month and 12-month plans are commitment plans and will incur a fee for cancelling before the end of the commitment term. Discounts are available for new members on their initial month of membership. More information on how to cancel a WW plan is available on this page to assist you in closing your account.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Account Number
Username
Password
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Country (if outside USA)
Date Of Birth
Phone number on the account

How to Cancel Weight Watchers by Phone (Live Agent)

Step 1. Contact the business at 1-800-221-2112
Step 2. Pick the menu option 4
Step 3. Pick the menu option 4
Step 4. Pick the menu option 0
Step 5. Pick the menu option 2
Step 6. Advise the representative that you want to cancel your account
Step 7. Provide the agent with your account info
Step 8. Request that you be refunded
Step 9. Ask for a verbal confirmation code or email as proof of your cancellation
Step 10. Retain the confirmation information you’re given

How to Cancel Weight Watchers by Login

Step 1. Navigate your internet browser to https://www.weightwatchers.com/us/
Step 2. You’ll need to login with username and password
Step 3. Click on your initials in the upper right side of the screen
Step 4. Click on “settings”
Step 5. By scrolling down, find “account settings”
Step 6. Click on “account settings”
Step 7. Fill out the page with your information where it requested to do so
Step 8. Click on “view plan details”
Step 9. Click on “view cancellation options”
Step 10. Click on the word “here” in blue
Step 11. Fill out the page with your information where it requested to do so
Step 12. By scrolling down, find “submit cancellation”
Step 13. Click on “submit cancellation”
Step 14. Retain the confirmation information you’re given