How To

How to cancel your Team Beachbody account

About Team Beachbody

Team Beachbody provides on-demand workout videos, as well as other health products. Our 2 guides will show you how to cancel your Team Beachbody account. 

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Country (if outside USA)
Email address on the account
Last 4 digits of Credit Card being charged
Last 4 digits of Social Security Number
Date Of Birth
Your Coach ID Number

How to Cancel Team Beachbody by Web Chat

Step 1. Navigate your internet browser to https://faq.beachbody.com/app/chat/chat_launch/lob/beach
Step 2. Click on reason for the chat
Step 3. Click on “Chat with us”
Step 4. Advise the representative that you want to cancel your account
Step 5. Provide the agent with your account info
Step 6. Ask the representative if you will be charged again
Step 7. Request that you be refunded
Step 8. Ask for a verbal confirmation code or email as proof of your cancellation
Step 9. Retain the confirmation information you’re given

How to Cancel Team Beachbody by Phone (Live Agent)

Step 1. Contact the business at 800-470-7870
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Ask the representative if you will be charged again
Step 5. Request that you be refunded
Step 6. Ask for a verbal confirmation code or email as proof of your cancellation
Step 7. Retain the confirmation information you’re given