How To

How to cancel your ProDermagenix account

About ProDermagenix

Prodermagenix offers you an at-home solution to rid you of the fine lines, wrinkles, and aging spots on the skin. Follow these 2 guides to learn how to cancel.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Country (if outside USA)
Email Address
Phone Number
Do you have unopened product you wish to return for credit
Name of Product Ordered

How to Cancel ProDermagenix by Phone (Live Agent)

Step 1. Contact the business at 1-888-592-4498
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Ask the representative if you will be charged again
Step 5. Request that you be refunded
Step 6. Ask for a verbal confirmation code or email as proof of your cancellation
Step 7. Retain the confirmation information you’re given

How to Cancel ProDermagenix by E-Mail

Step 1. Compose an email requesting to close your account
Step 2. Provide the agent with your account info in the email
Step 3. Advise the representative that you want to cancel your account
Step 4. Request that you be refunded
Step 5. Ask for a confirmation code or email as proof of your cancellation
Step 6. Send your email to [email protected]
Step 7. Retain the confirmation information you’re given