How To

How to cancel your Orangetheory Fitness account

About Orangetheory Fitness

Orangetheory Fitness is a franchise of boutique fitness studios in all 50 states. Here is how to cancel your Orangetheory Fitness membership.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

How to Cancel Crunch Gym by Certified Mail

Step 1. Write up a letter and request cancellation within it. Provide all of your account info as listed. Sign and date the letter and keep a copy for your records.
Step 2. Head to the post office to use certified mail and send your letter to the address provided to you by the gym
Step 3. Contact the business at the phone number for the gym you signed up at or attended most frequently after your letter is received to ensure your account is cancelled
Step 4. Ask for a verbal confirmation code or email as proof of your cancellation
Step 5. Retain the confirmation information you’re given