How To

How to cancel your Home Chef account

About Home Chef

Home Chef is a meal kit and delivery service. Home Chef delivers a box of pre-portioned ingredients that are ready to cook for a meal to customers. From distribution centers in Chicago, Los Angeles, and Lithonia, Georgia, Home Chef delivers meals in kits made of recyclable packaging. Meal kits include pre-portioned, ready to cook, ingredients with instructions for the meal. The menu rotates and includes up to 15 meals for dinner. Other menus include weekly breakfast, lunch, smoothie, and fruit basket options. The company was founded in 2013 by Patrick Vihelic in Chicago, Illinois, but was acquired by Kroger in 2018 to allow Kroger stores to stock Home Chef meal kits for individual purchase without a subscription.

Home Chef mail delivery subscriptions are available in several configurations. Customers may choose a plan based on how many individuals they are cooking for with options that include two people, four people, or six people. Kits are delivered weekly for the number of meals the subscriber has chosen at sign up, with options that include two nights per week, as well as three nights, four nights, five nights, or six nights per week. Pricing is based on a rate of $9.95 per serving per standard meal kit. 2 serving kits are $19.90 per kit, four serving kits are $39.80 per kit, and six-person kits are $59.70 per kit. The weekly price will depend on how many meals per week have been chosen. Lunch kits are $7.99 per person per kit, and smoothie kits are $4.95 per person per kit. Deliveries are charged and shipped weekly and will continue automatically until cancelled though subscribers may choose to skip a week or cancel their plan entirely at any time. More information on how to cancel your Home Chef plan is included on this page to assist you in cancelling.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

How to Cancel Home Chef by Phone (Live Agent)

Step 1. Contact the business at 872-225-2433
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Ask the representative if you will be charged again
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given

How to Cancel Home Chef by Login

Step 1. Navigate your internet browser to
Step 2. You’ll need to login with Email and Password
Step 3. Click on “My Account”
Step 4. Select “Account Information”
Step 5. By scrolling down, find “Delivery Details”
Step 6. Click on “Pause Your Account”
Step 7. Fill out the page with your information where it requested to do so
Step 8. Click on “Pause Account”
Step 9. Retain the confirmation information you’re given