How To

How to cancel your FreedomPop account

About FreedomPop

FreedomPop is an internet and phone service provider for customers in the United States. Here are 2 guides to show you how to cancel your account.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Last 4 digits of Social Security Number
Subscription Type

How to Cancel FreedomPop by Phone (Live Agent)

Step 1. Contact the business at 888-743-8107
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Request that you be refunded
Step 5. Ask the representative if you will be charged again
Step 6. Ask for a verbal confirmation code or email as proof of your cancellation
Step 7. Retain the confirmation information you’re given

How to Cancel FreedomPop by Login

Step 1. Navigate your internet browser to freedompop.com
Step 2. You’ll need to login with Email Address and Password
Step 3. Click on Settings
Step 4. Click on Account Status
Step 5. Click on Cancel Account
Step 6. Follow the prompts to complete your cancellation