How To

How to cancel your eSalon account

About eSalon

eSalon is a hair care company. The company was founded in 2008 by Francisco Gimenez along with Cory Rosenberg, Omar Mourad, and Tamim Mourad. The company is based in Culver City, CA. In 2010, eSalon launched its website to solely sell hair colors and supplies, but they expanded to more hair care products in 2014. eSalon products are available for purchase for customers in the United States, the United Kingdom, and Canada. eSalon’s Color Set was the “Best Hair Color” winner for Allure’s 2019 Readers’ Choice Award. Additionally, the company has won three additional awards from Allure Magazine.

When signing up for eSalon, you will be asked to create your profile. The questionnaire will include questions regarding your natural hair color, hair dye history, eye color, skin tone, and other factors to help create a personalized product. A colorist will individually craft your blend that is special to your hair type. Your Color Set will arrive at your doorstep. Each kit includes your hair color set, shampoo and conditioner for color-treated hair, instructions, and other accessories (stain guard, gloves, brush). This will help you apply your beautiful new hair color. eSalon also has other hair products, including color enhancers, shampoos, conditioners, tools and accessories, and styling products. After your first kit, you can subscribe to a regular monthly subscription. Subscriptions are charged on a monthly recurring basis.

You can cancel eSalon at any time. We have compiled a how-to guide to assist you with knowing what pieces of information you will need as well as how to contact eSalon to cancel. Simply follow the cancellation instructions on this page to cancel your subscription.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
Email Address

How to Cancel eSalon by Login

Step 1. Navigate your internet browser to
Step 2. You’ll need to login with Email Address and Password
Step 3. Click on your name where it says “Hi”
Step 4. Click on “Upcoming Order”
Step 5. Click on “Turn off my Plan”
Step 6. Fill out the page with your information where it requested to do so and carefully read over the remaining pages to ensure you finish the cancellation
Step 7. Retain the confirmation information you’re given