How To

How to cancel your Comenity Bank account

About Comenity Bank

Comenity Bank offers credit cards for many popular stores. You can follow these 6 steps to learn how cancel a credit account with Comenity Bank.

Some Account Information You Might Need
We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Social Security Number
Full Card Number
How to Cancel Comenity Bank by Phone (Live Agent)
Step 1. First, locate the customer service telephone for your card on the back of the card itself.
Step 2. Contact the business at the number you located
Step 3. Advise the representative that you want to cancel your account
Step 4. Provide the agent with your account info
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given