How To

How to cancel your Amazon Music account

About Amazon Music

With Amazon Music, you can stream over 60 million songs on an unlimited basis. To learn how to cancel Amazon Music, follow the 6 steps on this page.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Date of Last Charge
Phone Number
Email Address
The last 4 digits of the Credit or Debit Card you are being charged on
Amount of Last Charge
The Credit Card Number you’re being charged on
Billing Address
City
State/Province/Region
ZIP/Postal Code

How to Cancel Amazon Music by Phone (Live Agent)

Step 1. Contact the business at 1-888-280-4331
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Request that you be refunded
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given