Jobs

Service Engineer Job at Ascentech Services Limited

    Company: Ascentech Services Limited

    Number of Slot: 1

    Specialization: Engineering / Technical

    Work Level: Experienced (Non-Manager)

    Job Type: Full-Time

    Experience: 7-10 years

    Salary Range:

    Minimum Qualification:

    Location(s): Lagos

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Position: Service Engineer

Job Location: Lagos
Employment Type: Full-time

Responsibilities

  • Basic troubleshooting, installation, maintenance and repair on designated equipment.
  • Completing Preventative Maintenance and field modifications.
  • Ordering and managing repair parts cycle times.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Utilizing the escalation process to resolve customer service delivery issues.
  • Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.
  • Adhering to regulatory requirements.

Requirements

  • Bachelor’s degree Electrical Engineering, Electrical Engineering Technology or any other related field
  • Minimum of 7 years’ working experience servicing engineering/laboratory/medical/diagnostic/workshop equipment.
  • Experience in a similar industry is preferred.
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
  • Experience troubleshooting and responding to customer concerns.
  • Proficient level of computer skills
  • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.

Note: Only shortlisted candidates will be contacted.