Jobs

Operations Coordinator at Bolt

Operations Coordinator

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 1 year
  • Location Lagos
  • Job Field Administration / Secretarial&nbsp

What you will be doing:

  • Support Bolt’s business operations in Lagos
  • Onboard new drivers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
  • Initialise trainings for fleet partners to ensure a high-quality service
  • Develop and execute strategies to keep the churning rate at minimum levels
  • Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers
  • Support our fleet partners, acquire new partners
  • Keep high-quality customer support for drivers
  • Help us launch new products in the city

Requirements

  • You have minimum of 1 years experience
  • You have a data-driven analytical mindset (Excel skills are a plus)
  • You’re a hustler, not stopping after 20 obstacles a day
  • You have excellent spoken and written English, any other language is a plus
  • You’re passionate about new technologies and ride-sharing

The following are a plus:

  • Experience in or passionate about the sharing economy, transport technology, the startup ecosystem or dynamic high-growth companies.

Benefits

  • Motivating compensation – motivational base pay and company stock options
  • No corporate BS – we’re moving too fast for that
  • Amazing personal growth experience at one of the fastest-growing startups in Europe
  • Working with a motivated and talented international team, plus regular team events
  • Flexible working hours – as long as you get the work done
  • Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world

Method of Application

Interested and qualified? Go to Bolt on careers.bolt.eu to apply