Jobs

Job Openings at Countryside Hotel


Countryside Hotel is currently recruiting suitably qualified candidates to fill the positions below:

 

 

Job Title: Hotel Manager and Accountant
Location:
Abuja

Job Description

  • Oversee personnel including receptionist, kitchen staff, and office employees.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Collect payments and maintain records of budgets, funds, and expenses.
  • Welcome and register guests once they arrive.
  • Resolve issues regarding hotel services, amenities, and policies.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Create and apply a marketing strategy to promote the hotelТs services and amenities.
  • Coordinate with external parties including suppliers, travel agencies, and conference planners.
  • Evaluate hotel performance and ensure compliance with health and safety rules.
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.

Requirements

  • Bachelor’s Degree in Hospitality, Business Administration or relevant field.
  • A minimum of 5 years experience in hotel management or similar role.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.

Job Title: Front Desk Officer

Location: Abuja

Job Descriptions

  • Make and confirm reservations for guests
  • Ensure proper room allocation
  • Register and check guests in
  • Confirm relevant guest information
  • Verify guest’s payment method
  • Verify and imprint credit cards for authorization
  • Issue room keys and direct guests to their rooms
  • Maintain clear and accurate records of guest room bookings
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Receive and transmit messages for guests
  • Retrieve mail, packages and documents such as faxes for guests
  • Listen and respond to guest queries and requests both in-person and by phone
  • Provide accurate information about local attractions and services
  • Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
  • Complete and maintain any incident reports, daily activity reports or other reports requested by management
  • Manage conference room bookings and scheduling
  • Close guest accounts and check guests out
  • Review accounts and charges with guests during the check-out process
  • Process accurate payment of guest accounts
  • Inform housekeeping when rooms have been vacated and are ready for cleaning
  • Monitor visitors to the hotel
  • Enforce rules and policies of the hotel
  • Maintain a neat and orderly front desk and reception area

Requirements

  • Candidates should possess relevant qualification.
  • Must have at least 3 years experience.

 

 

 

Job Title: House keeper

Location: Abuja

Responsibilities

  • Clean and arrange guest rooms to hotel standards for guest arrival
  • Clean and maintain common areas of the hotel
  • Perform laundry duties as necessary
  • Stock and maintain housekeeping supply rooms
  • Ensure a high level of customer service is performed at all times
  • Assist guests with requests and questions as necessary
  • Report any damages or repairs needed to management
  • Report all lost and found items to the Housekeeping Manager.

Key Requirements / Experience

  • Must have the ability to communicate effectively with guests, co-workers and managers
  • Solid references
  • Flexible schedule
  • Experience helpful but not necessary.
  • At least 3 year experience.

 

 

 

Job Title: Waiter/ Waitress and Barman

Location: Abuja

Responsibilities

  • Provide the perfect service experience for every Guest
  • Adhere to timing standards for products and services
  • Look for ways to consolidate service and increase table turns
  • Present menu, answer questions and make suggestions regarding food and beverage
  • Serve the Guest in an accommodating manner
  • Must know all food liquor, beer, wine and retail offered
  • Apply positive suggestive sales approach to guide Guests
  • Looks for ways to avoid waste and limit costs
  • Assist in keeping the restaurant clean and safe
  • Provide responsible service of alcoholic beverages
  • Deliver food and beverages to any table as needed
  • Must follow all cash handling policies and procedures
  • Report to property on time and in proper uniform

Requirements

  • Must be of legal age to serve alcoholic beverages (May vary by state)
  • Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes
  • Must have clear written and verbal communication skills
  • Must have the physical abilities to carry out the functions of the job description
  • Must be able to responsibly handle cash transactions
  • Must be able to consolidate and coordinate needs for all tables within their station
  • Must be able to carry food and beverages
  • Must be able to work in a team environment
  • High school diploma or equivalent; college degree preferred
  • At least three years experience as a food server within a restaurant, hotel, or conference centre operation
  • Any related customer service/oriented experience will be considered
  • Ability to comprehend and communicate in fluent English

 

 

 

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] Using the “Job Title” as the subject of the mail

 

Application Deadline  10th July, 2020.