Front Desk Officer in a Law Firm Located in Ikeja

MasterMindsHRSG Management Consulting – Our client, a Law firm located in Ikeja, Lagos State is currently seeking applications from suitably qualified candidates to fill the position below:

Job Title: Front Desk Officer

Location: Ikeja, Lagos

  • Answer questions and educate potential customers on issues
  • Act as the company gatekeeper/ambassador at all times.
  • Send reports to management about frequently raised issues by customers from conversations had, suggest and advise management on ways to mitigate such complaints.
  • Keep records and handle product recalls; that’s there must be report about products highly appreciated by customers.
  • Resolve customer complaints via phone, email, or social media.
  • Use telephones and other medium of communication to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Inform customers about developments, and new products of the company.
  • To perform simple accounting task and other pertinent information such as addresses and phone numbers, which must always be up to date.

Requirements and Qualifications

  • Minimum of an OND in either English Language, Mass Communication, Sociology or any relevant field
  • Candidate must be a christian, ready to resume immediately and must live within a close proximity to the office.
  • Preferred Personality: Young vibrant female
  • Any previous experience is an advantage

How to Apply
Interested and qualified candidates should send their Applications and CV to: [email protected] using the Job Title as the subject of the mail.



Application Deadline 27th March, 2020.