Front Desk Officer at Cainergy International Limited

Front Desk Officer

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Lagos
  • Job Field Administration / Secretarial&nbsp , Customer Care&nbsp

Reports To: Administrative Officer

Job Objective / Purpose of Job

  • The front desk officer is the first point of contact for the entire organization, which requires a positive attitude and polished, professional appearance.  
  • The front desk personnel will be responsible for answering all incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support.

Job Duties / Responsibilities / Accountabilities

  • Receiving guests, determine nature of business, and announces guest to appropriate personnel.  
  • Ensure that the lobby area is always kept clean and serene.
  • Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department.  
  • Taking and delivering messages or documenting messages when appropriate personnel are unavailable.  
  • Assist Administrative Officer with clerical duties to include faxing, copying, and organizing / maintaining files.  
  • Answering questions about organization and provides callers with address, directions, and other information requested.
  • Receives, sorts and distributes mail.  
  • Ensuring that visitors are appropriately registered on visitor’s logbook.
  • Support administrative and special projects requirements, as assigned.

Job Specifications

  • HND / Bachelor’s Degree in Social Sciences or Arts.
  • Proficiency in MS Office Suite is a plus.
  • Candidate could be a corps member.

Required Key Skill:

  • Polished professional with outgoing attitude
  • Be a team player and love to make the guests feel at home.
  • Demonstrate excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees and vendors.
  • Demonstrate excellent organizational, coordinating and personal interface skills.  
  • Comfort and experience interfacing with various levels of staff and management.
  • Familiarity and working knowledge of general office machines (i.e. fax, copier, printers, etc.) required. 

Method of Application

Interested and qualified candidates should send their Applications to: [email protected] with the “Job position” as email subject.

Note: Only shortlisted candidates will be contacted.