Front Desk Manager at Phase3 Telecom

Front Desk Manager

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 1 year
  • Location Abuja
  • Job Field Administration / Secretarial&nbsp , Customer Care&nbsp

Role Summary

  • As the first point of contact for Phase3, the front office manager must ensure provision of first class customer service to clients and visitors of Phase 3 whilst providing administrative support across the organization.

Key Responsibilities

  • Maintain filing and record keeping system for the CA department.
  • Distribute stationery items and supply same to departments as needs arise.
  • Create a welcoming ambiance ensuring visitors are comfortable and promptly attended to by relevant officers.
  • Ensure smooth running of operations at the front office working smartly to avoid overcrowding the front area.
  • Maintain a courteous cordiality with clients/suppliers and visitors to the Company.
  • Where necessary, assign office assistants to escort visitors to relevant offices.
  • Ensure general telephone inquiries are answered courteously and professionally; promptly directing inquiries and phone calls to appropriate personnel.
  • Liaise with relevant staff and travel agents where need be to arrange official travels outside the head-office.
  • Make Hotel bookings or alternative accommodation arrangement for guests and visitors of Phase3 Telecom.
  • Receive incoming mail correspondence and ensure prompt distribution of same through the office assistants.
  • Ensure prompt distributions of daily newspapers to relevant departments.
  • Any other tasks as may be assigned by HCA.

Academic and Education Background:

  • ND / HND in Administration or any other discipline


  • 1 years’ experience in customer service or a related discipline

Knowledge & Skills:

  • Great interpersonal skills and customer-centricism
  • Excellent time management skills and ability to multi-task and prioritise work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organisational and planning skills
  • Proficiency in MS Office

Method of Application

Interested and qualified candidates should send their CV and a Cover Letter to: [email protected] using the Job Title as subject of the email.