Jobs

Customer Service Representative Job at KWAD Security Services Limited

    Company: KWAD Security Services Limited

    Number of Slot: 1

    Specialization: Customer Service

    Work Level: Experienced (Non-Manager)

    Job Type: Full-Time

    Experience: 3-5 years

    Salary Range: ₦30,000 – ₦75,000

    Minimum Qualification:

    Location(s): Lagos

Kwad Nigeria Limited – Our client in the Fashion industry is recruiting suitable candidate to fill the position below:

Job Position: Customer Service Representative

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Details

  • Who will act as a liaison, provide product/services information, and resolve any emerging problems that our customers might encounter.
  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Create a customer care database with information on all returning customers

Job Requirements

  • Candidate should possess a minimum of OND qualification
  • Must have at least two years of industrial experience

Salary
N50,000 / Month

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the “Job title” as subject of the email.