- Job Type Full Time
- Qualification OND
- Experience 1 year
- Location Lagos
- Job Field Finance / Accounting / Audit
We are looking to hire an enthusiastic Collector to recover late payments on our accounts.
- Using various skip tracing methods to locate clients.
- Interviewing clients telephonically to establish their ability to pay debt.
- Overcoming stall tactics and objections, and suggesting sources of money for debt payments.
- Encouraging clients to utilize payment options such as credit cards, and securing information for administrative services to process.
- Ensuring ACH requests are processed correctly.
- Negotiating settlements by arranging clients’ payments over longer time span.
- High School Diploma, GED, or suitable equivalent.
- Previous work experience in customer service, sales, collections or related field.
- 1+ years telemarketing experience preferred.
- Excellent knowledge of collection processes.
- Excellent verbal communication, negotiation and people skills.
- Outstanding phone etiquette.
Method of Application
Interested and qualified candidates should forward their CV to: i[email protected] using the position as subject of email.