Jobs

Call Center Executive (Hausa Speaking) at Interra Networks

Call Center Executive (Hausa Speaking)

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Abuja
  • Job Field Customer Care&nbsp

Requirements

  • S/he must have good understanding of English and Hausa Languages.
  • Must be able to read, speak and write English language fluently.
  • Must be able to read, Hausa language fluently.
  • Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls.
  • Proficient in usage of Microsoft packages.
  • Knowledge of customer service telephony and technology.
  • Minimum of 0 years experience in a call center or customer service environment.
  • Good data entry and typing skills.
  • Excellent communication skills
  • Ability to understand individual differences.
  • Problem solving skills.
  • Should be able to work Mondays to Saturdays and at any other time required.
  • Proficiency in driving Sales will be an added advantage.
  • Male preferably.

Key Competencies:

  • Verbal and written communication skills.
  • Listening skills.
  • Problems analysis and problem-solving skills.
  • Customer Service Orientation.
  • Organization skills.
  • Attention to detail.
  • Good Judgment skills.
  • Team work.
  • Stress tolerance.
  • Time management skills.
  • Persuasion skills.

Method of Application

Interested and qualified? Go to Interra Networks on amfani.com to apply