Business Manager Job at Ascentech Services Limited

    Company: Ascentech Services Limited

    Number of Slot: 1

    Specialization: Sales / Business Development

    Work Level: Manager (Staff Supervisor)

    Job Type: Full-Time

    Experience: 5-7 years

    Salary Range:

    Minimum Qualification:

    Location(s): Lagos

Talent Acquisition Consultant is currently recruiting suitably qualified candidates to fill the position below:

Job Position: Business Manager

Job Location: Lagos
Reports to: National Business Manager
Direct reports: Assistant Business Manager, Sales Associate and Sales Trainee

Job Description

  • Your Job is to manage all aspects of day to day store operations to ensure that customers and business expectations are met and/or exceeded within the business strategy.
  • You are also responsible for creating brand visibility and managing same by creating a lasting impression on the Customer.

Job Responsibilities

  • Train and develop team member capabilities for effective service delivery in line with customer, company and brand expectations
  • Daily banking operations in line with cash management policies and procedures
  • Ensure outlet is opened for business operations as scheduled on a daily basis
  • Maintain outlet ambience in line with best practices for cleanliness, arrangement, music and other requirements.
  • Induction and training of new associates on policies, procedures, products and services
  • Develop local sales strategy in line with global strategy and techniques to enrich the customer’s experience
  • Recommend sales strategy in line with local customer behavior and/or trends in order to ensure that all set sales targets are met
  • Monitor delivered merchandise, ensure stock taken is accurate and maintain reorder levels in line with trends and customer preferences
  • Recording daily transactions, daily stock and financial bank reconciliation
  • Inventory & Promotions: Keep accurate records of store goods, sales figures, requests, discounts and markdowns
  • Preparing daily, weekly and monthly reports. May have to submit other unscheduled reports
  • Build, manage and maintain customer database for CRM purposes
  • Keep customers abreast of store products, discounts, promotions and services
  • Manage store expenses, avoid waste of company resources, be alert for securities breaches like customer theft
  • Ensure adherence to the company’s operational policies and procedures
  • Ensure the effective, efficient and prompt delivery of service to internal & external customers
  • Effectively manage own team to ensure store/outlet sales targets are met
  • Support external consultants/vendors on all store/outlet exercises e.g. stock takes, appraisals, store fit-out, repairs etc
  • Identify brand-building areas and execute same
  • Ensure uniformity and consistency of brands in-store
  • Travel from time to time to other May Brands stores
  • Ensure staff maintain a professional working environment at all times
  • Other duties as assigned by management


  • First degree or equivalent education
  • Minimum 5 years post NYSC work experience with at least 2 in a supervisory or managerial position
  • Training on Customer Service, Financial management will be an advantage
  • Retail training will be an advantage


  • Excellent communication skills
  • Service-oriented
  • Organised and pays attention to detail
  • Proactive and self leading
  • Team player
  • Inventory management or willingness to learn
  • Accounting skills and/or willingness to learn
  • Smart personal appearance
  • IT Competence
  • Good team player
  • Excellent oral and written communication skills
  • Good interpersonal skills
  • Enthusiastic, Adaptable and flexible
  • Willing to take on additional responsibility
  • Comfortable with Information Technology
  • Proficient in MS Word & Excel. Access will be an advantage
  • A passion for premium brands

Method of Application
Interested and qualified candidates should send their CV (in MS Word) to: [email protected] using the subject applied for as the subject of the mail.

Note: Only qualified and suitable candidates will be contacted.